Contact Us
Got a question about something you've read on movesouthdigital.co.uk, spotted an error, or want to suggest a site for us to look at? This page explains what we can help with and how to reach us.
What we can help with
Betting Sites Not On Gamstop is an independent research and comparison resource covering betting sites not on GamStop for a UK audience. We're not a bookmaker, we don't hold customer funds, and we can't place bets, process withdrawals or resolve account disputes on anyone's behalf. What we can do is:
- Correct factual errors in a review, offer detail or comparison table
- Update information that's gone out of date — an offer that's changed, a site that's closed, a licence status that's shifted
- Take feedback on how we've rated or ranked a particular operator
- Answer general queries about how our site works and how we research the operators we cover
- Hear suggestions for betting sites or topics you'd like us to research
What to contact the operator about instead
If your query relates to a specific betting account — a deposit that hasn't landed, a withdrawal delay, a bonus dispute, verification documents or a closed account — that has to go through the bookmaker itself. Each site listed here has its own support team, and they're best placed to look into account-level issues quickly. We simply don't have access to any operator's customer systems.
If you're concerned about your own gambling and want support or tools to manage it, our Responsible Gambling page is a better starting point than this one, and it's worth reading regardless of which site you use.
Before you get in touch
A lot of common questions are already answered elsewhere on the site, so it's worth a quick check first:
- For background on how these platforms work, who can use them and what to weigh up before signing up, see our main guide on non GamStop casinos and betting sites
- For how we approach our reviews and the site's editorial standing, read About Us
- For the legal terms that govern use of this website, see our Terms and Conditions
How we handle what you send us
When you contact us, tell us plainly what you're raising and, where relevant, which page or operator it concerns. This helps us check facts quickly rather than going back and forth. A few things worth knowing:
- We fact-check and update pages periodically, but we rely on reader reports too — if something's changed on an operator's site before we've caught it, flagging it helps everyone
- We don't accept payment from operators in exchange for correcting or improving a review. Commercial relationships with the sites we cover never decide what gets published or how a query is answered
- We won't ask for your betting account passwords, card details or ID documents, and you should never send these to us or to any third party claiming to represent a betting site
A note on commercial relationships
Betting Sites Not On Gamstop may earn commission when readers click through to an operator listed on this site and sign up. This applies to how the site is funded, not to how queries are handled — getting in touch doesn't affect any commercial arrangement, and raising a concern about a highly rated operator won't be brushed aside because of it.
Reminder for all readers
Everything on this site is intended for adults aged 18 and over. If you're unsure whether betting is right for you at the moment, the Responsible Gambling page has practical guidance and support options worth reading before you contact us about anything else.